40% Off Brooklyn Industries Coupons | Nov 2024

When will I receive my order?

• Orders are typically processed within 48 hours of receipt excluding weekends and holidays. You will receive an Order Confirmation email once the order is placed and a Shipping Confirmation email with tracking details when the order ships.

• Shipping times are determined by the shipping provider. While you may receive tracking right away, shipment is dependent on the provider once it leaves our facility.  

• FedEx Ground Home Delivery is a residential shipping service that provides convenience and flexibility. 

• And while it is available in all 50 states and depending on shipment destination, delivery occurs within 1-7 business days.   While the site may claim 1 day  that is one day of their processing. Please expect additional time if an expedited method is not purchased.

What if I received the damaged items?

• If you have a damaged item and it was purchase either in a store or online within the last 30 days they will credit you for the purchase or send you a replacement.  

• Please contact them at [email protected] describing the issue and they will send you an authorization form to send them  back the item. Please note that they must receive the item back to give a refund. 

• Full price merchandise purchased at a store may be mailed in for exchange or return for store/online credit. 

• If you are in need of expedited shipment, you will need to choose the over night or 2 day options, or contact them for more information.

What is the return policy for online orders?

• They want you to love their products! If you are not completely satisfied with your order or something doesn’t fit right, you can simply return it to them for a refund within 30 days of delivery. 

• Shipping charges and return shipping charges are non-refundable. 

• Items marked “Final Sale” at the time of purchase may not be returned or exchanged. 

• International orders do not qualify for Express Exchanges.

Will the shipping delays exist?

• Please be advised they are conducting their annual inventory and experiencing delays processing orders. 

• Please expect a 4-7 day delay on when your order ships from the day you place your order. 

• They apologize for the inconvenience. 

• Orders are typically processed within 48 hours of receipt excluding weekends and holidays. 

• You will receive an Order Confirmation email once the order is placed and a Shipping Confirmation email with tracking details when the order ships.