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DeLallo (41)
All 41
Editors' Pick 5
Coupons 19
Deals 22
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sale
code
Free San Marzano-style Crushed Tomatoes The Purchase Of 1 Jar Of Soffritto at Delallo
...TO Get Code
Details 42 used
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Details 12/14/2024
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DeLallo Frequently Asked Questions
What if my package is delayed?
For reasons out of our control, packages are delayed during transit while in the hands of their carrier (UPS, FedEx). If your package is being delayed after shipping, please contact FedEx (1-800-463-3339) or UPS (1-800-742-5877) directly and immediately.
- If for any reason you still need our assistance, please contact our Customer Service Department at [email protected] or 1-877-335-2556 (Monday – Friday, 8 a.m. – 5 p.m. EST.)
- If your inquiry is outside of our normal business hours, we will respond to you as soon as possible.
Can I shop online and pick up my order at the Jeannette Italian Marketplace?
No, they currently are unable to offer pickup service at their Jeannette Marketplace for items purchased online at DeLallo.com. For a list of current offerings available for pickup at their retail location, please visit their Jeannette Marketplace website at https://jeannette.delallo.com/.
What if my order is damaged upon receiving it?
It does not happen often, but from time to time, they have had products arrive damaged due to issues with the carrier. If this is the case and you have received an order that has been damaged during transit, we ask that you notify them within 24 hours of your package being delivered.
- Please photograph your box and the damage before doing anything else with the order. (They need these photos in order to file a claim with our carrier.)
- Please contact Customer Service at [email protected] or 1-877-335-2556 to begin the process.
My package is delayed ,what do I do?
Sometimes, for reasons out of our control, packages are delayed during transit while in the hands of our carrier (UPS, FedEx). If your package is being delayed after shipping, please contact FedEx (1-800-463-3339) or UPS (1-800-742-5877) directly and immediately.
- If for any reason you still need their assistance, please contact their Customer Service Department at [email protected] or 1-877-335-2556 (Monday – Friday, 8 a.m. – 5 p.m. EST.) If your inquiry is outside of our normal business hours, they will respond to you as soon as possible.