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DOWAN (48)
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Editors' Pick 5
Coupons 28
Deals 20
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DOWAN Frequently Asked Questions
What is the 30-Day No Reasons Money Back Guarantee?
They want you to enjoy your experience here. All items they ship have successfully passed quality control checks to ensure that every product delivered is free of defects. However, if you are not satisfied with the product or service they offer. You can return and receive a free replacement or a full refund under these policies. You can return most items for a refund or store credit within 30 days of delivery. Return shipping is required and the item must be in its original condition and packaging to be accepted. For non-quality related warranty claims, Dowan does not provide refunds for items damaged in transit.
Do they support my product warranty?
Warranty claims for product defects expire 90 days after the warranty claim is made. Warranty claims cannot be processed for items that have exceeded their original warranty period or the 90-day warranty claim claim period, whichever is longer. Note that processing warranty claims may require more than one type of proof of purchase (such as receipts for transfers and confirmation of the address the item was originally shipped to). Items sold directly by Dowan or Dowan Authorized Resellers are warranted against all quality related defects for 24 months from the date of purchase.
How do they ship my order?
Most items in stock will ship from their factory within 1 to 3 business days of your order and will be delivered via UPS Delivery or 4 PX Delivery. Depending on your location, most orders will arrive within 3 to 10 business days of leaving their facility. Currently, Dowan is not making international deliveries. For orders shipped to Alaska, Hawaii or US Territories, please contact their team for a quote. Free shipping on orders over $75.