Details 3 used
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Promo Detail: You will get 20% Off by entering this promotion code when you make a purchase and check out at facetheory.
Details 10/30/2024
Promo Detail: This is a rare opportunity for you to get 20% Off and save money when you make the order on tatcha.com.
Expiry Date: 10/30/2024
Details
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Details 09/17/2024
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Expiry Date: 09/17/2024
Details
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facetheory Frequently Asked Questions
Have their products been tested on animals?
They do not use ingredients that have been tested on animals. They also do not test finished products on animals, nor do they hire subcontractors to do so. They also do not sell their products to markets where animal testing is mandatory. All Facetheory ingredients are vegan and none of them are of animal origin.
Do they offer samples?
Unfortunately, they do not provide samples. They recommend that you use facetheory for at least 30 days to see if the procedure is right for you and that samples do not give your skin enough time to benefit from the product. They offer a 365 day satisfaction guarantee on their products, so if you are not satisfied, you can ask for a refund.
How much does shipping cost and how long does it take?
Delivery to anywhere in the UK is free. Their free delivery shipments are sent via Royal Mail on a two working day tracking service. You can also upgrade to DHL and DPD next working day delivery for £4.99 (orders placed before 2pm).
How long does international delivery take?
Roughly speaking, orders in the EU are delivered in about five days, while orders in the rest of the world are delivered between ten and fourteen days. If you are outside the EU, you may have to pay customs fees when receiving your order in your own country/region. Shipping costs are £4.99 to the EU and £9.99 to ROW.
What is their return policy?
Their return policy gives you peace of mind when trying Facetheory. They can only accept one return of a product that is more than 365 days old. They reserve the right to state that their products may not be suitable for your skin and to refuse your further purchase. Refunds do not include any shipping costs. They offer a refund limit of up to £75 within any 365 day period. If for some reason you are not completely satisfied with your facetheory purchase and have not noticed any significant improvement in your skin within 365 days - please email them.