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Grafomap (11)
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Grafomap Frequently Asked Questions
What is your return policy?
They do not have a return policy in place, but if for any reason you are not happy with your poster, please contact us at [email protected] and a full refund will be issued.
How long does shipping take?
The shipping time depends on the delivery option you decide to choose. On average in the US and Europe they are delivering within 5 working days (includes production time) and for Canada the average time is 7 days.
What if I am not satisfied with my product?
They are doing our best to produce and deliver top quality products for each order received. However, if for some reasons you are not satisfied with the product you have received, please contact us at [email protected] and let us know the reason why. Depending on your particular case, we will come up with solutions to make sure you have had a good experience with them.
What are the shipping costs?
The shipping prices vary with respect to the destination and the type of shipping you choose.
Do you accept international credit cards?
Yes, they accept all types of payment methods, including Mastercard, Visa, Discover, JCB, Maestro and PayPal. AmEx is not supported by our payment solution.
What happens if I enter the wrong delivery address when placing my order?
Please make sure you review your delivery address before submitting your order. However, if you notice something is wrong when you get your Order Confirmation, please get in touch with us as soon as possible at [email protected]. They would then try to adjust the address for you on their side. If by the time you get in touch with them your package has been already shipped to the wrong address, they will inform you about the next procedures, depending on your case.