50% Off H2O Wireless Coupons | Oct 2024

Do H2O points expire?

Yes. H2O points earned for recharges expire 12 months after earned. H2O® points earned for referrals expire 3 months after earned

What is a SIM Card?

• SIM stands for Subscriber Identity Module. A SIM card is a small "smart card" for GSM/GPRS mobile phones that contains your personal account profile as well as saves important information.

• The SIM card must be inserted in the phone after activation and replenishment in order for the phone to operate.

Can I pick my own phone number when I buy a new H2O® Wireless phone?

Their automated system finds the area code you requested and searches from a pool of numbers which are currently available in the U.S to provide you with a new H2O® Wireless number. If the area code is full a different area code will be provided.

Is there a fee to change my h2o® Wireless phone number?

• No, it is absolutely free as long as you’re trying to change your number within the same region of your current area code. 

• If you are trying to change your area code to one outside your current region, you will need a new, unused h2o® Wireless SIM card. 

• To change your number, contact customer service from any phone at 1-800-643-4926 and provide the state and city for which you would like a number.

What can they do with My Account?

• View your account balance and/or payment date

• Add money to your account

• Add a credit/debit card to set up Auto Recharge or make one-time payments

• View transaction/payment history

• Change your account password

• Update your personal information

How can I recharge my H2O® Wireless service?

• Auto Recharge – Get 10% off every payment when you sign up for automatic payments with Auto Recharge.

• Credit/Debit Card – Select up to 12 months of consecutive recharges and make a one-time payment with a credit or debit card on their website.

• Airtime PIN – Purchase an H2O® Wireless airtime card in-store or online at one of their thousands of retailers.

My package was never delivered; it has been lost or stolen. What can I do?

If your package was not delivered and you believe it was either lost or stolen, please email them immediately at [email protected] and an H2O Customer Service Representative will be in contact with you within 24 to 48 business hours with a status update on your package.

How do I dial internationally on my H2O® Wireless Monthly Unlimited plan?

For Monthly Unlimited Plan Users:

• Please make sure you have enough balance in your active H2O® Wireless account

• Dial 1-213-808-6199 from your wireless phone

• When you hear the dial tone, dial as you would to make any other international call - 011 + Country Code + Area Code + Phone Number

• Note: Do not press anything after after step 3. Your call may get charged at a higher rate after dialing your destination number if you do so.