Lookupfare Frequently Asked Questions
How do I request a special meal for my flight?
Most airlines now charge for in flight meals or no longer offer an exclusive meal service.
You have an option to place a meal request when you purchase tickets online or you can call the airline directly for your meal, it must be done at least 24 hours before the scheduled departure.
Are your tickets changeable and refundable?
They at Lookupfare try to understand the needs of travelers and they know that the customer sometimes can get choosy about whether their tickets are refundable and changeable (Airline Specefic).
In some scenarios, the flight tickets are changeable and in some cases refundable as well. In order to know more about the amendments, compensation and recent updates on it, please feel free to contact their customer service agent.
When can I expect my refund?
When your reservation is cancelled on the same booking date, funds for the airline allotment are not collected. Any throughout charges you may have seen would have been a "Pending Hold" for verification.
These funds will return to your available credit card and will not reflect as a refund, this process normally takes around 3-7 business days, depending on your bank and its procedure.
Why was I charged more than quoted?
Confirm with your bank whether the charges in question have been posted or are pending to your account. At the time of reservation a "pending charge" is placed on your is placed on the total amount.
The bank/credit card aggregation again puts a "hold" on that dollar amount, until the transaction is either posted or cleared.
Why do I have multiple charges on my credit card from Lookupfare?
This occurs if assorted airlines or passengers are booked on a reservation. You will see a charge for each ticket processed separately.
Any account fees, taxes or other services may as well display as separate charges with the description of Lookupfare.com. When added together these charges should total the amount you were quoted.
What is the cancellation policy?
Most of the airline tickets and service fees charged for booking the same are non-refundable after 24 hours of booking. In case of hotel bookings and car rentals, the amount paid is non-refundable under any circumstance.
However, the service fees charged for making hotel bookings and car rentals may be refundable.
Their service fees related to the original reservation or booking are non-refundable. Kindly acknowledge that they are completely dependent on the suppliers’ decision for receiving the requested refunds.
Please note that refunds are only possible if airline/supplier rules permit such refunds.
Once the requested refund has been approved by the supplier, it may take about 60-90 days; from receiving your request to receiving credit on your statement.