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Meyer Canada (14)
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Meyer Canada Frequently Asked Questions
How can I track my package?
You will receive one or more tracking numbers on the confirmation e-mail they send you when your order is shipped. This tracking number can be used to check the status of your package at their shipping carriers’ online tracking site.
Orders are processed and delivered Monday–Friday, except for national holidays. Be aware that orders may experience longer processing and delivery times during holidays.
What about shipping policy?
They ship purchases from their website to any Canadian location, except Northwest Territories, Yukon, and Nunavut.
Free Standard Shipping within Canada is applied to any on-line purchase of $100 or more (merchandise subtotal, excluding other applicable handling or administrative charges, and sales tax). The cost for shipping is based upon your total order amount.
Do they have warranty?
To make a claim, please contact them directly by phoning their Warranty Department by email at [email protected]. Customers must have proof of purchase and the product before any warranty claim is dealt with. Any items that are being shipped to them must have an RA. Please contact their warranty department to get an RA.
Their product warranty does not cover problems arising from misuse, overheating, alteration, normal wear or improper care, dents, or breakage, nor does it cover cookware used for non-food purposes. They will, at their sole option, repair or replace any defective parts free of charge with the original sales receipt or registered warranty; however, shipping transportation costs are at the expense of the consumer. If an identical product is not available, it will be substituted with a comparable quality and size product.