Details 42 used12/31/2024
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Motocard (50)
All 50
Coupons 26
Deals 24
Details 17 used12/31/2024
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Expiry Date: 12/31/2024
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20% off
code
20% Off Select Items (No Aplicable A Articulos Con Descuentos Mayor Al 15 Por Ciento) at Motocard
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Motocard Frequently Asked Questions
What are the conditions for a cancellation?
A cancellation is understood to be when an order has not yet left their warehouses and, therefore, has not yet reached the customer.
The refund of the amount will be effective within approximately 15 days, and will be made using the same payment method you chose in the order, whenever possible.
What happens if the product you receive does not correspond to the order placed?
Motocard will bear all the costs, both for the pick-up of the wrong product and for the delivery of the correct product.
Motocard will not forward any goods until the receipt of the item to be returned or exchanged in their warehouses has been verified, as well as the condition of the packaging and its accessories.
What happens if I receive a defective product?
The maximum period to request the exchange of the defective item is 30 working days from the date of receipt of the order.
Once they receive the defective product, they will send you a new one. The change will always be made for the same article or reference.
You must bear in mind that only the first shipment will be invoiced; Motocard will take care of the shipping corresponding to the recovery of the defective item and the shipment of the correct article.
How can I make an exchange, return or cancellation?
To effect any exchange, return or cancellation it is MANDATORY to fill out the application that you will find here and they will contact you to manage it.
In the event of an exchange, return or cancellation WITHOUT FILLING OUT THE FORM, all shipping and custom costs will be charged directly to the client.
What are the conditions for an exchange or return?
The maximum period for making a product exchange or a return is 30 working days from the date of receipt of the order (in the United Kingdom is 60 working days from the date of the receipt of the order). The refund will be made with the original payment method, whenever possible.
MyMotocard Club customers have a period of one year to make an exchange or return.
It may be exchanged or the reimbursement requested if the product has not been used and is returned in its original packaging and condition.
Please note that custom jerseys and undergarments cannot be exchanged or returned.
How long does an exchange take?
It will take approximately 10 days from the moment you send the product you want to exchange until you receive the new one, as long as the product is in stock in their warehouses.
When and how will I receive a refund for a return?
In the event that the refund conditions are met, this will be effective within approximately 15 days from when they receive the product, and will be made using the same payment method you chose in the order, whenever possible.