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Neptune Cigars Frequently Asked Questions
What is the Smoke Rings Reward Program?
Smoke Rings are points that you earn with each product you purchase on their website. They are credited to your account once your order is shipped. You can redeem your Smoke Rings for selected premium products on your account page.
You must be registered as a member to earn Smoke Rings. You must also login to your account when you make a purchase, so that the Smoke Rings are credited to your account.
If you checkout as a guest, your account will not be credited. Please contact them if you have checked out as a guest and wish to have the Smoke Rings credited to your account within 30 days of the transaction date.
I have earned Smoke Rings, now what?
First, login to your account and click on "Redeem Your Smoke Rings" on the left side menu. Your Smoke Rings balance will appear. You may search the product you wish to redeem by name or keywords.
Once you have found the item you wish to redeem, click on "Add to Cart" and the item will appear on your shopping cart. Click on "Cart" at the top right of the page and you will be able to proceed to checkout as usual.
Note: Gift with purchase offers are not available when a product is redeemed on their website.
Do I need to calibrate my hygrometer?
A hygrometer is an instrument that measures the humidity in the atmosphere. It is a useful tool to have in your humidor as long as it is accurate.
Analog hygrometers should always be calibrated upon installation as it is a mechanical device and can get out of whack during shipment.
The best method to check the calibration of your hygrometer is a very simple method that uses plain salt as described in the video. Salt will maintain an exact humidity of 75% in a sealed environment.