10% Off PerfectLensWorld Coupons & Promo Codes | Sep 2024

Which shipping methods does PerfectLensWorld provide?

• USPS - USD9.50 (4-7 business days. Some area may take longer for delivery.)

• Free shipping is automatically applied to all orders over USD78.00.

• Delivery time typically is between 4-7 business days.

• FedEx Ground Service-USD13.50 (3-6 business days. Some area may take longer for delivery.)

• Quicker shipping by FedEx Ground Service, for a rate of USD13.50.

• The reduced fee of USD4.00 will be applied to orders of USD78.00 or more when FedEx Ground Service is chosen.

• FedEx Delivery options are only available for the contiguous 48 states. Orders for PO Boxes, Alaska, Hawaii and other non-contiguous areas are shipped by USPS.

What should I do if I want to change my order?

Before the order is shipped, you may contact them to update the PWR/power of your lenses. However, if you would like to change the brand or the quantity of items, please contact them to cancel that order and place a new order with them.

What should I pay attention to when I make a return or exchange?

• For returns, they will refund you the amount you paid. Shipping fee is non-refundable.

• For exchanges, they will charge a shipping fee to send the new products that you would like to exchange for.

• When you are ready to start a return/exchange process, please fill out their simple inquiry form and their customer support team will get to it as soon as they can.

• Customers are responsible for all return/exchange shipping costs.

What if I received defective products?

• Please accept their sincerest apologies if you received defective products! They try their very best to ensure all orders are fulfilled properly and keep their product quality high, but sometimes, unfortunate mistakes do happen.

• They definitely want to make things right for you– please fill out their inquiry form and they'll start a replacement process right away. Please do not dispose of your defective lenses as they will require images of the lenses (with the product box showing the barcode) to be able to send a return label to collect them. If you are eligible for a replacement, they will send the product to you, free of charge. They do not provide refunds for defective products.

What if my order was sent back to PerfectLensWorld?

Sometimes, the courier may have attempted to deliver your lenses at a time you were away, or they could not find your address due to an input error at the time of purchase.

they can definitely send your lenses to you again–please fill out their inquiry form, so their customer support team can start a resend process. Please note there will be a resending fee for your order. A 10% restocking fee will be applied to cancellations on orders returned by couriers.

What is PerfectLensWorld's cancellation policy for a recent online order?

If you've accidentally ordered the wrong lens, please contact them ASAP. You can do that in 4 ways:

• Fill out this easy online form

• Email them: [email protected]

• Call them at 1-888-595-7183

• Chat Live on their website