10% Off Point A Hotels Coupons | Nov 2024

What if there is another lockdown?

Guests booking direct through their website benefit from flexible rebooking options or payment refunds, should Covid restrictions change and prevent them from welcome you. This Staycation Guarantee applies to all UK and Ireland leisure guests.

Do you have accessable rooms?

• They do everything they can to make their hotels accessible to all. 

• They have a number of wheelchair-accessible rooms, which are bigger than their standard rooms with space for wheelchairs to turn, come with a wet room with fixed and movable shower heads, a shower seat and emergency assistance alarms in both the bedroom and the bathroom. 

• These can be booked online. If you have specific concerns, please don't hesitate to contact them.

What time is check-in?

• Your room will be ready for you from 15:00 on the day you're due to arrive. If you would like an early check-in so you can start exploring, please contact them to request. 

• They can offer early check-ins at noon, subject to availability, for an additional charge of £15. Travellers are offered complimentary early check-in or late check-out, subject to availability.

What time is check-out?

• Check out is at 11:00am. If you need to sleep off last night’s adventures, you can check out at 14:00, subject to availability, for an additional £15. 

• Please contact hotel reception to inquire, the earlier they are aware of your request, the easier it is for them to accommodate!Travellers are offered early check-in or late check-out, subject to availability.

How do I know my payment is successful?

A message will be displayed on screen saying that payment has been authorised. You will then receive a confirmation email including a full VAT receipt.

Are there any additional charges?

• Guests may be asked upon arrival to take a pre-authorisation of a credit card to cover any room damages and will be released upon departure. 

• A minimum charge of £200 will apply if there are room damages or £100 if guests have been smoking within the hotel. Smoking is illegal anywhere in the hotel under UK/Irish law , this includes electronic cigarettes and guests will be asked to leave the hotel.

Are deposits required on the rooms?

Guests may be asked upon arrival to take a pre-authorisation of a credit card to cover any room damages and will be released upon departure.

How accessable are your hotels to everyone?

They have a number of wheelchair-accessible rooms, which are bigger than their standard rooms.In case of emergency, they operate a system of assisted escape for guests that need some help.

Do you have any smoking rooms?

• Under UK law it’s illegal to smoke anywhere in a hotel, this includes electronic cigarettes. Smoke detectors are in operation and guests found smoking will be asked to leave and charged £100 for deep cleaning the room.

• Guests may be asked upon arrival to take a pre-authorisation of a credit card to cover any charges related to smoking in the property and will be released upon departure.