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Where Is The Ticketmaster Box Office Located?
The Ticketmaster Box Office at Radio City Music Hall is located in the main lobby of the Music Hall; the main entrance is on 6th Avenue at the corner of 50th Street. If you would like to buy tickets to the show online, please click here.
How Do I Enter My Offer Code?
When ordering tickets online through Ticketmaster.com, click the “Unlock” box and then enter your offer code in the “Offer Passcode” box.
What Is The Refund And Exchange Policy?
All ticket sales are final – no refunds or exchanges.
Do they Children Require Tickets?
Children under 2 years old may attend without their own ticket, but they must sit on a parent or guardian’s lap and may not occupy their own separate seat.
Accessibility for blind people who use screen readers.
Is Radio City Christmas Spectacular's Group Discounts Available?
Yes, by bringing together a group of 10 or more people, you will have access to preferred group pricing. Contact Group Sales for more information at 212-465-6080 or visit thier Group Tickets page.
How Do I Book My Group?
Contact your dedicated Christmas Concierge representative to discuss performance dates and times, and special group rates. Call 212-465-6080 or email them at [email protected].
What Is Radio City Christmas Spectacular's Policy On Group Refunds?
All ticket sales are final – no refunds or exchanges. If you have any questions or concerns, please contact Guest Relations at 212-465-6225.
How Does Radio City Christmas Spectacular's Group Get Thier Tickets?
To facilitate contactless entry, digital tickets are accepted and all guests are encouraged to download the MSG Venue App before they arrive to display their ticket.
What Time Do The Doors Open?
Doors for the Christmas Spectacular open one hour prior to the performance start time. Plan to arrive at least one hour prior to performance’s scheduled start time so there is enough time to get through security, explore the Music Hall, find your seats and get settled for your show. If you arrive any later than 30 minutes prior to showtime, you risk missing the first few performance numbers.
Will Food And Beverage Be Available For Purchase?
Food and beverages are available for purchase. Please note that they have cashless options for food and beverage transactions, allowing you to use your credit card or mobile payment, including Google Pay and Apple Pay. Outside food and beverages are prohibited at Radio City Music Hall. If you have a medical condition that requires you to bring in outside food and beverages, please contact Guest Relations at 212-465-6225 or [email protected] prior to your performance.