60% Off Roots Coupon Codes | Nov 2024

Why does Root ship some goods separately? Will there be an extra charge?

This is because Roots fulfills the order with items from more than one location. Regardless of the number of shipments you receive, you will only be charged the amount that was originally provided when you placed your order. You will be charged for each item as it's shipped, but only charged for shipping once.

How to return a gift?

• With Original Receipt: Returns made with the original receipt will be refunded to the original method of payment. To obtain an original receipt for online orders please visit roots.com/myorder.

• With Gift Receipt: Returns with a gift receipt must be made in a Roots location or you must contact theirCustomer Service Team locally at 647-799-2694 or toll free at 1-888-30-ROOTS (76687). Gift returns with a gift receipt may receive an exchange or store credit for the value paid onto a Roots Gift Card within 30 days of purchase. Cash will not be issued.

• Without Receipt: Contact their Customer Service Team locally at 647-799-2694 or toll free at 1-888-30-ROOTS (76687) for more information.

What is installment with afterpay?

Installments with Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.

If there is a gift card purchase minimum?

Yes, there is a minimum denomination of $10 for eCards and $5 for plastic gift cards.

Can I get free shipping at Roots?

Yes.

• All orders that exceed your free shipping standard will receive $7. 

• All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.

• All complete in-stock orders where the credit card is successfully authorized before noon Eastern Time on a business day may be shipped the same day. All other shipments will be sent the next business day.