Details 33 used
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Shoe Mill (19)
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Editors' Pick 5
Coupons 1
Deals 18
Details 39 used12/26/2024
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Details 23 used12/26/2024
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Expiry Date: 12/26/2024
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Details 21 used
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Details 12/21/2024
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Expiry Date: 12/21/2024
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Shoe Mill Frequently Asked Questions
What is the shipping policy of Shoemill ?
They process all orders the next day (Monday-Sunday). Depending on the shipping address, orders are shipped United States Postal Service (USPS) Priority Mail or United Parcel Service (UPS) Ground. Oregon, Washington, Hawaii, and Alaska Residents: USPS Priority Mail delivery time is generally 2-3 days with no expedited shipping upcharge. Expedited shipping is available for an additional charge. In Oregon & Washington expedited shipping is USPS Priority Mail Express, the rest of the contiguous United States is UPS 2nd Day Air. Hawaii and Alaska expedited shipping is USPS Priority Mail Express.
How about the Shoemill return policy ?
They allow returns on unworn/as new condition merchandise within 60 days of purchase date. A return authorization is necessary to for all online purchases. Go to shoemill.com/online-returns to obtain an RMA number. Use of their prepaid return shipping label will result in a flat $10 charge taken from the refund total. Exceptions are made for issues which are a result of error by Shoe Mill. Worn merchandise is subject to a 10% reboxing fee. Products not returned in original box or a separate shipping package/box is subject to a 10% reboxing fee.
Do they offer any refund policy ?
Yes, they do. All refunds for purchases made with a credit card will be returned to the original card. If the original card is unavailable, refunds will be made by company check, processed at their Portland, Oregon office, the next business day. Online returns dropped off at one of their Portland/Salem stores will be forwarded to their Online Department for return processing.
Is there any exchange policy ?
No. Please note that they are unable to facilitate exchanges for online purchases. If you wish to change an item for another size, color or style, they recommend you return the original item and make a new purchase.