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Sitka Gear (34)
All 34
Editors' Pick 5
Coupons 7
Deals 27
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Sitka Gear Frequently Asked Questions
How long does it take for my order to ship after I place it?
They are as fast as possible, however current order processing may take longer due to COVID-19 precautions. Ground shipments placed before noon CT should ship within 3 business days. Expedited shipping options typically ship within 1-2 business days. Orders placed after noon CT on Friday or on weekends will be processed the following Monday. Orders placed during peak and holiday seasons may experience extended processing times. Processing time does not include transit time with the carrier. Their goal is to process and ship your order as quickly as possible. Once your order has been processed, they will not be able to make any edits or adjustments. This includes items ordered and shipping addresses.
What is their return policy?
All products returned for refund or exchange must be returned within 60 days of the original purchase date with a return authorization. Each product must be accompanied by an original hang tag, unused and in new condition. Underwear cannot be returned. Refunds will be charged to the original credit/debit card used for purchase. Also, only purchases made directly through sitkagear.com can be refunded through their website. Purchases can be exchanged for different sizes, colors or patterns depending on the availability at the time of their warehouse processing.
How do I start a warranty claim?
Although SITKA Gear is of high quality and built to last, things do happen and their warranty covers these occasions:
Please visit the website listed below and follow the steps provided to complete the warranty/repair. http://www.sitkagear.com/warranties.
After completing the RA, you will receive a prepaid label via FedEx email. Please note that all damaged products will be evaluated upon receipt and repaired, replaced or returned to the customer at their sole discretion. You will receive an email confirmation once the damaged gear has been repaired or replaced.
Under US law, garments sent for repair or replacement must be clean; you must wash used garments before mailing. If your claim is not resolved, dirty laundry will be returned.