20% Off Tailor Store Coupon | Nov 2024

What is the Size:me application for smartphones?

The Tailor Store Size:Me app helps you get started with made-to-measure clothing in the easiest and fastest way possible. With just two photos, your height and your weight, the Size:Me body scanner calculates all your measurements as precisely as a professional tailor with a tape measure. The Size:Me body scanner is available at the App Store and Google Play Store and is completely free to download and use. 

Why do I need to give them my height and weight?

These details help their algorithm achieve precise measurement calculations. If necessary, feel free to estimate your weight — a few lbs difference does not impact the accuracy of your measurement profile.

What happens if my garment does not fit?

In the unlikely event that your measurements are less than perfect, please contact Tailor Store customer service. One of their advisors will assist you in retaking some measurements. If it is your first time ordering, they will replace your garment free of charge.

How can I pay with my gift certificate?

At checkout, you can use your gift card voucher code. You can add more codes if you have many gift cards. If you do not use the full amount of the voucher, the rest is saved for later use and you can use the same code the next time you check out.

I would like to order a present for another person. What should I do?

To make sure that the order is being placed correctly, please change the address details in your profile to the address of the person that you would like to send the present to. This is especially important if you want to order for somebody living in another country than you, considering that different currencies and VATs are affected. Please change the address details first back to your own address after the parcel has been dispatched.

I would like to make a return. What do I do?

Since all their custom garments are made to order from your design and your measurements (even those that are design suggestions) these cannot be sold to anyone else and cannot be returned. If it is your first order you can use their perfect fit guarantee. Please send a couple of pictures of yourself wearing the garment (front and back) to their customer services department. Stand straight with your arms relaxed and include a message describing your problem.

Where are their custom garments produced?

They produce all custom-made products in their factories, owned and operated by them in Sri Lanka. All personnel is employed by them and they, therefore, have a full overview of working conditions, salaries, environmental conditions, etc. As a consequence, they can guarantee that all production processes are carried out under fair and well-managed conditions.