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The Mad Optimist Frequently Asked Questions
How "custom" are their custom bodycare products?
To them, "custom" means you're calling all the shots—not just having your name stamped onto a bar of soap. They give you free reign to make your own choices about the basic formula, essential oils, exfoliants, fragrances, and other add-ins. You even get to choose your label art and soap name. Anyway you want it, that's the way.
Are their products really vegan?
This is seriously, literally, indisputably an animal byproduct-free zone. All of the ingredients they use in their products are plant-based, which makes them vegan. They don't use any ingredients derived from animals or their byproducts, such as goat's milk, cow's milk, beeswax, or honey. Side note: People commonly use goat's milk in soap for its moisturizing effects. But there are plenty folks who've tried their Ultra-Dry/Sensitive Skin Formula and tell them that it is just as effective—or even more effective—than goat's milk products. Take that, conventional wisdom!
Why the sliding scale pricing?
They believe everyone should be able to have all-natural, high quality body care products. They don't skimp on ingredients. They only use all-natural, high quality exfoliants and pure grade essential oils. The result is very, very high quality body care products, but it's also a little pricier than a conventional bar of Ivory.
How much does it cost to ship internationally?
Depends on where you live. Shipping to Canada costs $30. Shipping to Europe costs $30 for the first item, then $5 for every additional item (10 items max per order). Shipping to Australia, India, and China costs $90 for the first item, then $5 for every additional item. For all international shipments, you will be responsible for paying any applicable duties or taxes.
I ordered a digital gift certificate, when and how can I receive it?
Digital gift certificates are immediately emailed directly to the recipient once you complete the checkout process.