5% Off TicketClub Promo Code | Nov 2024

How will I get my tickets and what does that delivery method mean?

• There are a wide variety of delivery methods used to get tickets out to our customers. 

• To see what is available, you'll have to go to the checkout page where there are two dropdown boxes, one for "Deliver To" and one for "Delivery Method."Once the "Deliver To" is set, you can pick through all options available to that ticket selection in the "Delivery Method" drop down box. 

• If only one option is listed, then that is the only option available to that listing.

• There will be a description of the method chosen right below the "Delivery Method" box. 

• If you wish, you can also click here to see descriptions regarding those methods as well.

What are Zone tickets?

• Also known as "Flex Tickets", zone ticketing is a European system of dividing up seating in a venue into sections called "zones," based on varying criteria. Zones span multiple rows, and in some cases even sections, as designated in the ticket note. 

• While you cannot pick the exact row you'll be in that area, it's usually a cheaper alternative in getting into your favorite area as long as you're flexible in sitting in any row that would be available. 

• All Zone tickets still guarantee to be together and free of obstructions unless noted otherwise.

Can I cancel my ticket order?

• All orders are final; there are no refunds, cancellations, or exchanges. Once the order has been Accepted, there is no way of revoking the order, regardless of the time-frame it was placed. 

• The sellers who list tickets on their online exchange are not able to cancel orders for refunds.

•  Because of the uniquely time-sensitive nature of tickets, they can't be readily returned and resold like other merchandise.

What happens if my tickets are lost or stolen?

• In general, tickets are one-of-a-kind and should be considered to be irreplaceable. 

• So they strongly urge customers to take good care of their tickets - When you know you'll be getting tickets delivered, double check that pile of junk mail before you throw it out! 

• Once you've received your tickets, be sure to keep them in a safe, secure place where they won't be at risk of getting lost, damaged, or stolen.

• If your tickets are lost, stolen, or destroyed, you can contact your ticket seller to see if it's possible for them to provide replacements.

•  It's by no means certain that this will be an option, but it can't hurt to check. Please be aware that sellers may charge fees for replacing tickets.

Does Ticket Club offer discounts?

• Sometimes other websites will post once-legitimate discount codes that were authorized by Ticket Club but may not work anymore.

•  Be wary of scammers posting bogus coupons on other sites. Legitimate coupons for Ticket Club will never claim that discounts will 'be automatically applied' as discount and needs to be entered at checkout.