10% Off Tocco Toscano Coupons | Oct 2024

Why aren't Tocco Toscano covering customs charges?

• By providing free shipping worldwide, they have committed ourselves to covering the extensive costs of shipping the products internationally to anywhere in the world for all of you as a gesture of goodwill and appreciation of your support This takes a big cut from them that they could have otherwise passed on, but they did not. Beyond that, the cost of local customs and duties are only known upon receipt, and vary widely from country to country. 

• As such, it has been a standard to have customs duties and taxes covered separately by customers accordingly.

Can Tocco Toscano under-declare so that I won't have to pay customs?

It would be dishonest for them to do so and they could get into trouble by getting fined by your customs authority if they do check.

What are remote area charges and why do they exist?

• "Remote areas"are defined as areas that are outside the standard routes taken by their couriers. As these routes are visited less frequently, additional charges will be incurred if your shipping address is located in a "remote area". You may view their list of postal codes within your country that would result in additional remote area charges.

• Note that this list is generated by their courier and will be updated periodically. If you are unsure of whether your delivery address falls within the "remote area" category, you may write in to them at [email protected] for more information.

How long can I get my refunds at Tocco Toscano?

• For return/exchange due to receiving the wrong item or a defective product, Tocco Toscano will do an inspection to ensure that the item is in its original condition before approving the return or exchange.

• Once your return is approved, your refund will be credited back to the original form of payment used for the purchase or by way of bank transfer if the original form of payment gateway used for the purchase is expired. If a refund is not credited to you after 10 working days, please email [email protected] for assistance.

I backed a campaign, but now I would like to change the colour selection. Is this possible?

Yes. As long as the campaign is still running, you can make such changes to your order by dropping them an email at [email protected].

When will I receive the product?

There will always be an estimated shipping month found right below the add to cart button and at the shipping and warranty tab. Having said so, a waiting time of about 8 weeks from the end of the campaign would be a good estimate.

What is Pre-Order?

Their pre-order page is where you’re able to purchase a product that’s not yet available in their stores for a cheaper price. Take it as reserving a product ahead of time. They typically have them in tiers and in limited quantities; much like your concert tickets!

How do I track my order?

A shipment notification email will be sent to you once your order is shipped out from the warehouse and this same email will contain tracking details for you to check on your order status.