15% Off Trytreats Coupon | Oct 2024

What terms of payment do they accept?

They accept Visa, Master card, Discover and American Express credit cards as well as debit cards from their checkout page. All of their payments are processed through the Stripe payment processor.

How soon can my order be processed?

Your order will be processed the same day it is received, and once their fulfillment team is able to process your order, your first box will be shipped and all subsequent boxes will be shipped to you between the second or third week of each month. Please be patient with potential shipment delays due to the pandemic impact affecting the supply chain.

What is their refund policy?

They will refund the retail value of any items in your case that were lost or damaged on arrival. They are also offering full refunds for boxes lost during delivery. Cancellations must be processed prior to shipment and once shipped they will not revoke fees or offer refunds. If you have any questions or concerns, please feel free to contact them at [email protected]. They'll take care of you!

Is shipping free in the United States?

Yes, shipping to any address in the United States is free.

Do they ship globally?

Yes, they do! An additional shipping charge will be charged for international addresses. For international shipping, they subsidize part of the shipping costs to reduce your costs.

How long does the transportation take?

• All packages in the U.S. are delivered using USPS First Class mail or Newgistics packages with the FedEx SmartPost option, which can take days to weeks (due to potential pandemic carrier delays). When your box ships, they will send you a tracking number so you can track the package. Please be patient with potential shipment delays due to the pandemic impact affecting the supply chain.

• International packages are sent via USPS First Class International, International Priority Airmail and fedex cross Border - Estimated shipping times range from one to four weeks (or more) depending on the impact of the pandemic on carriers and delays in individual countries/regions.

• USPS and FedEx can track international packages from certain countries/regions. You can view a list of these countries/regions here. USPS or fedex may occasionally experience delays due to unforeseen circumstances such as natural disasters or pandemics, so if you experience any problems with shipping, contact them at [email protected] and they will address your concerns immediately.