20% Off Waterford Coupons & Promo Codes | Nov 2024

Can I cancel my orders at Waterford?

• If for any reason you need to cancel an order after submitting it, please contact their Customer Care Advisors.

• Keep in mind, if your order has already been processed, it may be too late to cancel or change the shipment. You can, however, return the order once it is received. In the event you refuse an order after it has been shipped, you will be responsible for any shipping charges related to that order.

• The Returns & Cancellations policies above apply ONLY to products purchased at Waterford.com. Products purchased from Waterford Company Stores or Waterford Dealers must be returned at the point of purchase.

How long can I get my refunds at Waterford?

They will issue a refund within 14 days of receiving the product in original condition, equal to the original amount charged for the product. Any shipping costs related to the original order and/or the return of the order will not be refunded.

Can I make a return at Waterford?

• They are only able to assist with purchase made from Waterford.com. All other inquiries should be made at the place of purchase

• In the event you are not satisfied with a product and wish to return it, you have 30 days from the date of purchase to return the product - at your expense - to them in the original packaging, using the return form and return label enclosed with the shipment.

• IMPORTANT: For your protection, they recommend that when shipping products back to them you use a recorded delivery service -- a service that provides a tracking number. Except in instances where the item delivered was in error or was faulty or damaged, the customer is responsible for the expense of returning the goods to them.

Which situation does the refund have estrictions at Waterford?

• If the "bonus" products are returned, the refund or credit is only issued for the charges of the items on the original order. For example, if you receive a free product with an order of $50, returning only the free product will not generate any credit. Similarly, if the purchased products containing any "bonus" products are returned, the bonus products must also be returned to obtain the credit of the purchased products.

• In addition, some fees are non refundable, including but not limited to: carving/personalized products; Gift packaging fee.

Can I get free shipping at Waterford?

Yes, Waterford provides free ground shipping on all orders $149 or more now.

Does Waterford provide promotion currently?

• When registering for the Waterford newsletter, a one-time unique code will be sent. This code is used once per customer per order. Only enjoy 10% discount on marquis series at the next order. You must add a code at checkout to get a discount. The code is valid for 30 days from the date of registration. Other standard promotional terms apply.

• Spend more than $275 to get a free Mara hurricane Code: Mara, or spend more than $350 to get a free Enis stacking bowl Code: Enis, which ends at 11:59 p.m. on July 5.